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          Frequently Asked Questions

          9to999.store is an online shopping platform offering trending, useful, and budget-friendly products across Home, Kitchen, Cleaning, Health, Fashion, and more.

          Yes, we deliver to every pincode in India with Free Shipping on all orders.

          Orders are usually delivered within 3–7 working days, depending on your location.

          We support UPI, Credit/Debit Cards, Net Banking, and Wallets via secure Razorpay checkout.

          Currently, we only accept 100% prepaid payments to provide faster shipping and lower pricing.

          Once your order is shipped, you receive a tracking link via SMS or email to monitor delivery status.

          We accept returns for damaged or defective items reported within 24 hours of delivery along with an unboxing video.

          Contact our support team with your order number, issue description, and product photos/video. We will assist you promptly.

          Yes, you can cancel or update your order within 1 hour of placing it. After shipping, changes are not possible.

          You can reach us via email or WhatsApp support (Mon–Sat, 9 AM–7 PM). We respond quickly to all queries.